Request a consultation
Anyone can request an ethics consultation, including patients, family members, healthcare team members and staff. We protect your confidentiality when you contact us and throughout the consultation.
We try to respond to requests within 24 hours on weekdays. We will answer after-hours requests the following business day.
Urgent requests
If you have an ethics issue needing immediate attention, call 780.735.9000 and ask for the on-call ethics consultant.
When to call us
For individuals
You may have concerns about whether an action or decision truly fits with who you are and what is important to you.
We can offer:
- ethics coaching to help you think through your situation and what truly matters as you make your decision
- tools that help you think through the decision on your own, such as question prompts, decision-making frameworks, ethics guides or research on a topic
- facilitated discussions with you and your colleagues to broaden your perspective and help you make a thoughtful decision
- conversations to review moral distress and decisions that have compromised your integrity
For groups and care teams
We can support you through decisions that try to balance safety, patient or resident preferences, team obligations and organizational mission and values.
We can offer:
- a structured way to make thoughtful decisions that can be clearly explained
- interviews with those supporting the patient or resident to help everyone better understand different views
- facilitated meetings about doing the right thing for the patient or resident
- coaching to help team members identify, describe and balance conflicting commitments or obligations
- an ethics report with recommended actions or decisions that best fit the patient’s or resident’s preferences and the care team’s responsibilities
For leaders
We support leaders when there are concerns about whether a decision aligns with organizational commitments and mission as well as personal values.
We can offer:
- an in-depth facilitated process to review the decision from multiple angles
- ethics coaching and consulting
- tools for reflection and decision-making
Request a consultation
Contact
Regular hours
Hours: Monday-Friday, 8 a.m.-4 p.m.
Phone: 780.342.8021 or 1.855.497.5353
Email: ethicscentre@covenanthealth.ca
Urgent requests (after hours)
Call our main phone number and listen for the on-call contact information.